ABOUT
As natural disasters and regulations continue to plague the insurance industry, leaders are rising to the challenge and innovating to meet the meet the demands of today’s competitive environment.
The IB Innovation Summit is Australia’s leading transformation event, showcasing the latest innovations and emerging technology for streamlining claims handling, enhancing customer communications, and improving operational efficiencies.
Featuring two content streams – InsurTech and Claims Innovation – and two unique agendas full of insights presented by industry leaders, the summit will unite Australia’s top insurance companies to engage in strategic discussions on how to remain innovative and ready for the future of insurance.
Register today and start shaping the future of insurance.
Speakers
Claims Innovation

Angat Sandhu
Partner
McKinsey & Company

Alli Smith
Executive General Manager (EGM) of Home Claims
Suncorp Group

Angus Cruickshank
Head of Supplier Partnerships and Performance
Hollard Insurance

Carola Moore
Head of Group Claims
AIA

Cath Stewart
Head of Disaster Response & Claims Customer Experience
Suncorp Group

Daniel Lukich
Sales & Strategic Relationship Manager
AAMC

Danielle Whitelock
General Manager – Claims
Achmea

Darren Quek
Senior Claims Adjuster
Berkley Insurance Australia

Ella Clarke
Director of Insurance (ANZ)
Cover Genius

Jonathan Pack
Head of Claims
Blue Zebra Insurance

Kara McInnes
National Claims Service Manager
CHU Underwriting Agencies

Kenea Dhillon
Strategy Manager
Guild Insurance

Louise Portelli
CEO & Founder
Melita Consulting

Nick Herford
Managing Director
Hello Claims

Nigel Cade
Managing Director
The Insurance Claims Service Center

Nigel Hawtin
General Manager, Claims Transformation
QBE

Suzi Leung
Chief Claims Officer, Life & Investments
Zurich Financial Services
InsurTech

Alison Cameron
Head of Governance, Risk & Compliance
Youi

Brian Maruncic
Head of Climate ANZ
AXA XL

Dr. Philip Conway
Executive Manager - Pricing & Engineering
IAG

Heidi Badgery
ANZ Managing Director
Alteryx

Jaydon Burke-Douglas
General Counsel & Head of Operations
Prorisk

Karen Jones-Gudmunson
Chief Transformation and Operations Officer
Tokio Marine Management Australasia

Lynn Thompson
Global Head of Strategy & Partnerships, QBE Ventures
QBE

Mohammad (Mo) Shahbeikian
APAC Solution Engineering Manager
Thales CPL

Nathasha Wally
Head of Insurance
Amfin

Rebecca Lyon
Senior Corporate Counsel & Assistant Company Secretary
nib

Ron Arnold
Managing Director and Founder
11eight

Sai Ranjan
Regional Manager
Thales CPL

Sema Whittle
General Manager, Corporate Governance and Sustainability
Allianz

Shelley Beeston
Partner
Lexicon, an Endava company

Sofia Lemaitre
Head of Insurance Innovation
Flip Insurance

Tiina Carpenter
Head of Operations
Freely

Timothy Chan
Senior Associate & InsurTech Lead (Australia)
Norton Rose Fulbright

Josh Payne
Co-Founder
Qikio Insurance
SPONSORS
Event Partners
Gold Sponsors
Tech-Talk Sponsor
Exhibitors
Official Publication
Organised by
VENUE
The Fullerton Hotel Sydney
- 1 Martin Pl, Sydney NSW 2000
- +61 2 8223 1111
- [email protected]
- Visit website
What you’ll gain
Accelerate your digital transformation journey – get insights from Australia’s best and brightest, and finally bid your legacy systems adieu
Connect with peers, leaders, and insurance technology experts face-to-face
Explore the latest tools and tech, discover new implementation strategies, and find out how to leverage technology to meet your business goals