• Registration opens
  • Opening remarks from the chairperson
    Ron Arnold
    Ron Arnold

    Managing Director and Founder
    11eight

  • Welcome remarks from the event partner
    Daniel Lukich
    Daniel Lukich

    Sales & Strategic Relationship Manager
    AAMC

  • PANEL: Climate change – assessing risk mitigation and resilience

    Climate change is at the forefront of the insurance industry today, impacting the availability and affordability of products and solutions. How can insurance companies assess and advocate climate risk mitigation and resilience to better prepare for future events?

    • Understanding the science and predictability of climate change to assess its implications for the market  
    • Identifying emerging methodologies and tools to adopt risk modelling 
    • Examples of leveraging insurtech, such as artificial intelligence and software as a service (SaaS), to assess risk and support claims management  
    Panellists
    Sema Whittle
    Sema Whittle

    General Manager, Corporate Governance and Sustainability
    Allianz

    Brian Maruncic
    Brian Maruncic

    Head of Climate ANZ
    AXA XL

    Ben Qin
    Ben Qin

    Head of Australia and North Asia
    Descartes Underwriting

  • Session details to be announced shortly
  • Morning tea and refreshments break
  • CASE STUDY: Integrating embedded insurance to create a personalised experience

    With the rise of mobile technology and improved data analysis, insurance companies are offering embedded products to enable industry collaborations and deliver a seamless customer experience. Hear how QBE integrated embedded insurance to expand their distribution channels.

    • How embedded insurance improves the customer experience
    • Creating a streamlined purchasing experience with embedded insurance
    • Enhancing relationships with customers and collaborating with suppliers
    Lynn Thompson
    Lynn Thompson

    Global Head of Strategy & Partnerships, QBE Ventures
    QBE

  • PANEL: Driving innovation to gain a competitive advantage

    Digital transformation has moved from being a competitive advantage to a core necessity. How can insurance companies drive innovation and collaborate with insurtechs? In this session, hear how industry leaders are moving beyond basic operational transformation to create customer-centric, value-adding product development and management. 

    • Balancing competing priorities of meeting customer demand, regulatory reform, and the need to innovate 
    • Examples of enhancing pricing, claims management, and underwriting agility to increase customer satisfaction  
    • Harnessing the value of emerging technologies in AI, analytics, microservices, and cloud solutions 
    • Overcoming challenges in implementing tech with legacy systems, and creating a culture of innovation and new ways of working 

     

    Panellists
    Sofia Lemaitre
    Sofia Lemaitre

    Head of Insurance Innovation
    Flip Insurance

    Peta-Lee Benson
    Peta-Lee Benson

    General Manager Digitisation
    icare

    Chris Carydias
    Chris Carydias

    Founder and Managing Director
    Lexicon an Endava Company

    Shilpa Strong
    Shilpa Strong

    Chief Executive Officer
    Tokio Marine Management Australasia

  • Networking lunch
  • TECH TALK by Alteryx

    Session to be announced shortly

  • CASE STUDY: Creating smarter risk management strategies using data

    Leveraging data analytics can create a more seamless process for collecting, determining and sharing data for risk management. In this session, hear how a top insurance company uses analytics to minimise risk and support teams in making informed decisions.   

    • How artificial intelligence provides predictive analytics to develop risk profiles 
    • How teams can efficiently review and share data across the process workflow 
    • Overcoming challenges in system integration and identifying opportunities for collaboration 
  • Afternoon tea and refreshments break
  • CASE STUDY: Leveraging mobile applications for a seamless customer experience

    Customers are seeking greater flexibility, personalised recommendations, and instant customer support when purchasing insurance products. Mobile applications can offer a unique distribution channel, catering to the tech-savvy customer. In this session, Tiina will share how Freely transforms the customer experience through leveraging mobile applications to create a personalised, efficient experience.  

    • How mobile applications can increase efficiency throughout the insurance process  
    • Examples of value-added services integrated within mobile applications  
    • Key app features that create a personalised user experience 
    Tiina Carpenter
    Tiina Carpenter

    Head of Operations
    Freely

  • PANEL: Navigating regulatory challenges in a complex market

    The insurance industry continues to face regulatory reform, with the focus ranging from design and distribution obligations to greenwashing, and more changes are expected in the coming year. In this session, industry leaders will discuss how companies can comply with changing regulations while capturing growth opportunities. 

    • What are the potential repercussions of upcoming regulatory updates on the growth and innovation of insurance companies? 
    • Data privacy and cybersecurity – strategies to mitigate data breaches  
    • Addressing potential issues associated with the implementation of the government’s Design and Distribution Obligations, including Target Market Determinations 
    • Navigating increased consumer and regulator focus on greenwashing 
    Panellists
    Alison Cameron
    Alison Cameron

    Head of Governance, Risk & Compliance
    Youi

    Rebecca Lyon
    Rebecca Lyon

    Senior Corporate Counsel & Assistant Company Secretary
    nib

    Jaydon Burke-Douglas
    Jaydon Burke-Douglas

    General Counsel & Head of Operations
    Prorisk

  • Event concludes